We train our customers through various channels
The following ways are commonly used for communication. We will adopt different ways to efficiently communicate according to customers’ needs and solve customers’ problems the first time.
E-mail
E-mail is one of the most commonly used ways, simple and convenient
Telephone Call
In an emergency, or when email is not convenient
Video Call
Video Call is the most efficient and effective way to solve on-site problems.
Remote Assistance
We control and guide customers to debug machines through Teamview software
On-Site Training
If customers have needs, we will invite customers to our meeting room or workshop for training.
Visiting Customers
We will visit customers regularly to check the operation of their machines.